Data Operations Specialist

Link Group is hiring for a role involving coordination of fund account setups and Transfer Agency operations in an international environment.

• University degree in Finance, Economics, Business Administration, or a comparable discipline.
• Previous experience in Transfer Agency, fund operations, or fund account opening.
• Good understanding of account opening requirements, controls, and processes within a Transfer Agency environment.
• Strong communication skills and confidence working with multiple internal and external stakeholders.
• Collaborative mindset and ability to work effectively as part of an international team.
• Strong analytical thinking and problem-solving capabilities.
• Ability to manage priorities and work efficiently in a dynamic, fast-paced environment.
• Exposure to process optimization, workflow improvements, or automation initiatives would be an additional advantage.

• Coordinate the full lifecycle of Transfer Agent fund account openings, from request initiation through completion.
• Process and oversee account opening requests, ensuring accuracy, completeness, and timely execution.
• Work closely with Client Services teams, Transfer Agents, and other stakeholders across locations.
• Handle operational questions, follow up on outstanding items, and support resolution of escalated cases.
• Track ongoing activities, service levels, and operational performance to ensure agreed standards.
• Investigate operational incidents and coordinate resolution with relevant teams.
• Prepare status updates, operational reports, and other required stakeholder information.
• Identify opportunities to streamline existing processes and participate in automation and efficiency initiatives.
• Partner with cross-functional and international teams to improve operational processes and client experience.
• Support collaborative culture through knowledge sharing, teamwork, and continuous improvement.