Senior IT Project Manager - Head of Professional Services

At cloudatus, we help customers drive technical solution design, development and deployment and support them throughout their cloud journey. As an all-cloud service and consulting provider for midsize and large enterprises, we speak cloud fluently: IaaS, PaaS, SaaS.

• At least 5 years of experience in IT Project Management, ideally 8–10+ years in complex enterprise environments
• Strong experience in managing multiple projects and service engagements simultaneously
• Proven track record of taking full ownership of complex IT projects and delivery
• Solid background in technical project management and IT infrastructure environments
• Good understanding of areas such as networking, data center, workplace/end-user computing, cloud and hybrid infrastructure
• Experience coordinating multiple technical workstreams and cross-functional teams
• Hands-on experience with resource allocation, capacity planning and team coordination
• Strong experience in budget planning, forecasting and cost tracking
• Experience managing risks, issues, dependencies, escalations and delivery priorities
• Strong stakeholder and customer management skills, including communication with senior-level stakeholders
• Leadership experience with the ability to set priorities, coordinate teams and drive accountability
• Ability to translate technical topics into clear project plans, business priorities and management-level communication
• Strong organisational, decision-making, problem-solving and conflict-resolution skills
• Structured, proactive and ownership-driven working style
• Ability to operate independently and drive continuous improvement in service delivery and operational efficiency
• English at B2+/C1 level

Nice to have:

• Experience in large-scale IT infrastructure transformation, migration or carve-out projects
• Experience managing international or distributed project teams
• Experience working in enterprise environments with multiple internal and external stakeholders
• Experience cooperating with infrastructure architects, network engineers, cloud engineers and workplace teams
• Knowledge of Agile, Waterfall and hybrid project delivery models
• Experience with project portfolio or programme management
• Experience working with external vendors and service providers
• Relevant project management certification, e.g. PMP, PRINCE2, IPMA, Scrum or SAFe
• German language skills

• Act as Head of Professional Services, taking overall ownership of the Professional Services function, its delivery, resources and operational performance
• Take end-to-end ownership of multiple IT projects and service engagements running in parallel
• Coordinate and oversee delivery across technical workstreams such as network, data center, workplace and infrastructure services
• Monitor service and project quality, effectiveness and compliance with agreed SLAs and operational standards
• Prepare and maintain capacity plans, including resource allocation and prioritisation across multiple projects
• Own budget planning, forecasting and cost tracking for assigned projects
• Coordinate internal operational and project teams, ensuring effective collaboration and clear priorities
• Monitor project progress, risks, issues, dependencies and escalations, taking corrective action where required
• Identify opportunities to improve and optimise operational processes, service delivery and team efficiency
• Recommend organisational, operational and resource-related improvements to support effective delivery
• Act as a key point of contact for customers, including service reviews, project updates and escalation management
• Lead project and stakeholder meetings and provide clear reporting on delivery, capacity, budget and key risks
• Ensure projects and services are delivered according to agreed scope, quality, timeline, budget and business objectives

By applying, I consent to the processing of my personal data for the purpose of conducting the recruitment process. Informujemy, że administratorami danych są cloudatus sp. z o.o. z siedzibą w Rzeszowie, ul. Henryka Kreczmera 4/3 oraz antal sp. z o.o. z siedzibą w Warszawie, ul. Puławska 2 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Just Join IT oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.