L3 Support Engineer (Azure, M365, AVD & Automation)

110 - 130 PLN/ godz./ godz.ZlecenieUmowa zlecenia

MidZdalnie·AnywhereFull-time·Umowa zlecenia

#451518·Dodano 21 dni temu·16

Źródło: 7N

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Tech Stack / Keywords

AzureMicrosoft 365Entra IDAzure Virtual DesktopPowerShell TerraformAzure AutomationAzure FunctionsKQLServiceNow

Firma i stanowisko

7N is a company with 30 years of experience creating IT solutions for over 200 organizations, providing stable collaborations and dedicated agent support. The project is in the logistics industry and involves supporting a Microsoft cloud environment covering Azure, Microsoft 365, Identity, Networking, and Azure Virtual Desktop.

Wymagania

Strong experience in L3 support, cloud operations, or infrastructure support.
Advanced knowledge of Microsoft Azure and Microsoft 365 administration.
Hands-on experience with Entra ID, Azure Virtual Desktop, Windows 10/11, and FSLogix.
Good understanding of networking technologies including DNS, NSGs, routing, Private Endpoints, VPN, and ExpressRoute.
Strong PowerShell scripting and automation skills.
Experience with Azure Monitor, Microsoft Defender, diagnostic logs, and KQL.
Knowledge of infrastructure as code, version control, and CI/CD.
Experience with ServiceNow or Jira and structured incident and change management processes.
English language proficiency at minimum B2 level.

Nice to have:

Experience with Terraform.
Experience with Azure Automation and Azure Functions.

Obowiązki

Take end-to-end ownership of complex incidents managed through ServiceNow or Jira, ensuring prioritization, documentation, SLA compliance, and escalation.
Troubleshoot advanced issues across Azure infrastructure, VMs, storage, networking, Microsoft 365, Entra ID, Windows 10/11, and Azure Virtual Desktop.
Investigate issues related to Exchange Online, SharePoint, OneDrive, Teams, M365 Apps, Conditional Access, DNS, NSGs, Private Endpoints, VPN, and ExpressRoute.
Monitor and analyze Azure Monitor and Microsoft Defender alerts using logs, workbooks, and KQL queries.
Perform root-cause analysis and coordinate incident resolution across technical teams.
Automate operational activities using PowerShell, Azure Automation, Logic Apps, Azure Functions, Intune, and Microsoft Graph API.
Support infrastructure-as-code processes using Terraform and CI/CD pipelines.
Maintain technical documentation, scripts, operational runbooks, and change records.
Communicate technical findings, business impact, and next steps clearly to stakeholders.

Benefity

Ongoing support from a dedicated agent for project continuity, client contact, formalities, work comfort, and development.
Consultant Development Program providing growth planning advice including consultations with agents and growth mentors.
Access to 7N Learning & Development platform with webinars, articles, industry reports, and development events.
Integration events including annual Kick-Off trip, Christmas parties, Summer Olympics sports events, family picnics, and movie premieres.
Opportunities for professional development and knowledge transfer within 7N Services.
Relationships and access to experienced IT experts in the market.
Complete benefits package including funding for medical care, life insurance, sports cards, and discounts in stores in Poland and abroad.

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Karta sportowa

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