Distribusion Technologies

Lead Tech Operations Manager

Brak informacji o wynagrodzeniu

C-Level / ManagerZdalnie·SzczecinInne·B2B

#452609·Dodano 17 dni temu·2

Źródło: justjoin.it

Aplikuj teraz

Tech Stack / Keywords

SQLMonitoring systemsAPI

Podsumowanie oferty

The Lead Technical Operations Manager will oversee escalations, investigations, and partner communications to maintain product stability. The role includes people management with coaching, setting clear team direction, and fostering growth. Responsibilities involve incident management, technical investigations, data analysis, and improving products and processes.

Wymagania

5+ years in 2nd/3rd-level technical support, IT analysis, or monitoring roles with team leadership experience.
Demonstrated leadership: coaching, direction, and talent development.
Root cause analysis and solution design skills.
Product-oriented mindset with risk-prevention focus.
Proficiency in SQL and relational databases.
Experience predicting and preventing technical bottlenecks.
Familiarity with Jira, Prometheus, Grafana, or New Relic preferred.
Strong cross-functional collaboration and stakeholder management.
Fluent English communication skills.
Analytical, independent, and tech-savvy approach.
Comfortable with fast-paced environments and frequent context switching.
Experience with performance management, goal-setting, and feedback delivery.

Obowiązki

Maintain high-level operational ownership across the team.
Lead incident management and act as escalation point for complex issues.
Conduct technical investigations.
Analyze data to validate hypotheses and identify optimizations.
Review tech and product designs to identify and mitigate operational risks.
Support strategic and operational projects.
Implement continuous improvements in products and systems.
Build tools and processes that enhance team efficiency.
Manage internal and external communications.
Coach, mentor, and provide day-to-day direction to team members.
Set clear goals, track performance, and deliver regular feedback.
Own team scheduling and on-call rotations.
Liaise with cross-functional stakeholders and leadership to represent team priorities and progress.

Inne informacje

Administratorem danych jest Distribusion Technologies z siedzibą w Berlinie. Przetwarzanie danych osobowych odbywa się zgodnie z wymogami prawnymi dotyczącymi rekrutacji. Podanie danych obowiązkowych jest konieczne do realizacji procesu rekrutacji, a także przysługuje prawo do ich żądania, sprostowania oraz usunięcia. Zgoda na przetwarzanie danych może zostać wycofana w dowolnym momencie.

Distribusion Technologies

7 aktywnych ofert

Zobacz wszystkie oferty

Aplikuj teraz