Carrier Manager

Telecoms infrastructure and services in a large, global organisation with industry standard carrier services and infrastructure/circuits. Experience in managing complex IT infrastructure in highly regulated environments, preferably in Financial Services/Banking.

• Experience of managing complex IT infrastructure in highly regulated environments
• Experience of working in Financial Services/Banking preferred
• Experience of managing third party vendor/suppliers essential
• Strong commercial acumen essential
• Positive and professional attitude, team player, flexible and adaptable, open to change(s)
• Ability to communicate technical subject matter to non-technical stakeholders

• Building and maintaining an accurate and up to date carrier inventory
• Defining relevant governance and processes covering key aspects of carrier management such as service/performance tracking, contract management, third party management
• Working with internal HSBC finance/procurement teams to ensure optimal commercial terms for the bank
• Building strong and effective relationships with third party carriers
• Participating in contractual discussions/renewals or market evaluations/RFP’s
• Ensuring management have visibility of carrier performance covering all key metrics