UX Designer

Orange Polska is the principal supplier of telecommunications services in Poland. It provides fixed-line voice telecommunications, voicemail, fixed Internet access, and Voice over Internet Protocol (VoIP). Orange Polska is a major provider of DCS 1800 and GSM 900 mobile telecommunications through its subsidiary Polska Telefonia Komórkowa-Centertel Sp. z o.o., also offering UMTS and CDMA services. The Group provides leased lines, radiocommunications, value-added telecommunications services, telecommunications equipment, electronic phone cards, data transmission, multimedia, and various Internet services. As of the end of 2012, Orange Polska had over 20 million customers and achieved revenue of PLN 14.1 billion with an EBITDA margin of 34.2%.

• Minimum 3-4 years of experience in UX design, including complex large-scale digital products
• Documented experience designing mobile applications, knowledge of iOS and Android platform guidelines and mobile design specifics
• Experience in telecommunications or related sectors such as fintech, e-commerce, or subscription services
• Practical knowledge of discovery processes and research methods
• Ability to conduct design workshops
• Good knowledge of design patterns, User Centered Design principles, and WCAG accessibility standards
• Advanced practical knowledge of Figma
• Practical experience using AI tools in the design process (prototyping, analysis, solution exploration)
• Experience working in Agile environments and interdisciplinary teams
• Independence, proactivity, and responsibility for own domain
• Ability to deliver solutions in complex corporate environments
• Portfolio demonstrating design process, not just final screens

Nice to have:

• Information architecture
• Mobile application design
• Agile
• AI

• Lead the discovery phase: user research, needs analysis, problem and hypothesis formulation
• Organize and conduct design workshops with business and IT stakeholders
• Design UX solutions such as user flows, information architecture, wireframes, and prototypes using GenAI tools
• Design self-service processes and purchase journeys focusing on user needs and conversion
• Test and validate solutions for usability, accessibility, and compliance with business and technical requirements
• Ensure digital accessibility according to WCAG 2.1 or newer
• Develop and maintain product consistency based on design systems
• Actively participate in defining business requirements and product development strategy
• Collaborate daily with product owners, analysts, developers, and other designers
• Present design concepts, justify decisions, and formulate recommendations at various organizational levels
• Engage in long-term collaboration on a B2B contract