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Senior BMC Helix Developer

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SeniorZdalnie·New DelhiFull-time

#460355·Dodano 8 dni temu·1

Źródło: justjoin.it

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Tech Stack / Keywords

DocumentationAPI (Application Programming Interface)OperationsGCCITILTestingproblem managementSoftware as a Service (SaaS)RESTMicrosoft Platform

Podsumowanie oferty

The Senior BMC Helix Developer will support the transition and internalization of BMC Helix ITSM capabilities. The role combines hands-on development and RUN expertise, including platform support and backlog enhancements.

Wymagania

8+ years of IT experience, including 5+ years in BMC Remedy/BMC Helix development.
Proven experience in Senior BMC Helix Developer roles with strong RUN support expertise.
Depth of knowledge in BMC Helix ITSM and associated tools.
Strong skills in Digital Workplace, Service Catalogue, CMDB, and ITSM workflows.
Experience with REST APIs and integrations.
Expertise in L3 incident resolution and debugging.
Capability to deliver backlog enhancements and project developments.
Proficient in English communication and technical documentation.

Nice to have:

Experience with BMC Helix SaaS and related tools.
Knowledge of CMDB automation and data integrations.
Background in ITSM transformation and legacy BMC modernization.
ITIL certification.

Obowiązki

Main Responsibilities

Participate in technical Knowledge Transfer and reversibility activities.
Provide L3 technical support for the BMC Helix ITSM platform.
Deliver technical developments from the ITSM backlog, including bug fixes and enhancements.
Develop and maintain solutions across BMC Helix ITSM.
Contribute to ITSM transformation initiatives and project deliveries.

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