Podsumowanie oferty
Senior CRM Manager in the Delivery team, responsible for the CRM ecosystem. The role focuses on CRM adoption and optimization across product teams, marketing, pre-sales, sales, and operations, and on developing reporting and data insights to support business growth.
Wymagania
Required experience:
- Analytical mindset and ability to translate insights into actions.
- Experience reviewing and improving business processes.
- 2+ years of hands-on HubSpot experience, including setup, automations, user support, and system usage optimization.
- Experience creating reports and dashboards; knowledge of SQL.
- Fluent Russian proficiency (C1+).
Nice to have:
- Experience developing CRM systems in HubSpot.
- Pipedrive work experience.
- Experience working at a CRM vendor company.
- People management experience.
- Experience in the iGaming industry.
- English proficiency at B1+ level (Intermediate).
Obowiązki
Key responsibilities:
- Manage and optimize CRM system usage across multiple teams to improve adoption and efficiency.
- Analyze CRM data to generate actionable insights that support business growth and cross-selling opportunities.
- Build and improve workflows and automation within the CRM to streamline operations.
- Develop internal reporting capabilities, reducing reliance on external tools.
- Identify and implement process improvements to enhance CRM performance and usability.
- Support and guide different CRM streams, acting as the main point of contact for users.
Benefity
- Private health insurance.
- Sports benefits.
- Comprehensive Mental Health Program.
- Free online English lessons.
- Local language courses.
- Paid time off.
- Maternity leave support.
- Referral program rewards.
- Upskilling, internal workshops, and participation in professional conferences and corporate events.
Karta sportowa
Ubezpieczenie
Kursy językowe
Płatne święta
Szkolenia wewnętrzne
Spotkania integracyjne
SOFTSWISS
28 aktywnych ofert