CRM Manager - Senior

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SeniorOn-site·WarszawaFull-time

#460639·Dodano 6 dni temu·0

Źródło: SOFTSWISS

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Tech Stack / Keywords

CRMHubSpotSQLPipedrive

Podsumowanie oferty

Senior CRM Manager in the Delivery team, responsible for the CRM ecosystem. The role focuses on CRM adoption and optimization across product teams, marketing, pre-sales, sales, and operations, and on developing reporting and data insights to support business growth.

Wymagania

Required experience:

Analytical mindset and ability to translate insights into actions.
Experience reviewing and improving business processes.
2+ years of hands-on HubSpot experience, including setup, automations, user support, and system usage optimization.
Experience creating reports and dashboards; knowledge of SQL.
Fluent Russian proficiency (C1+).

Nice to have:

Experience developing CRM systems in HubSpot.
Pipedrive work experience.
Experience working at a CRM vendor company.
People management experience.
Experience in the iGaming industry.
English proficiency at B1+ level (Intermediate).

Obowiązki

Key responsibilities:

Manage and optimize CRM system usage across multiple teams to improve adoption and efficiency.
Analyze CRM data to generate actionable insights that support business growth and cross-selling opportunities.
Build and improve workflows and automation within the CRM to streamline operations.
Develop internal reporting capabilities, reducing reliance on external tools.
Identify and implement process improvements to enhance CRM performance and usability.
Support and guide different CRM streams, acting as the main point of contact for users.

Benefity

Private health insurance.
Sports benefits.
Comprehensive Mental Health Program.
Free online English lessons.
Local language courses.
Paid time off.
Maternity leave support.
Referral program rewards.
Upskilling, internal workshops, and participation in professional conferences and corporate events.

Karta sportowa

Ubezpieczenie

Kursy językowe

Płatne święta

Szkolenia wewnętrzne

Spotkania integracyjne

SOFTSWISS

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