emagine

Functional Consultant with domain skills in integtration, ERP and CRM

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SeniorOn-site·CopenhagenFull-time

#460912·Dodano 7 dni temu·1

Źródło: justjoin.it

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Tech Stack / Keywords

DocumentationERPtrainingCRMTest CasesCoordinationSalesforceTestingCustomer Relationship Management (CRM) SuiteBusiness Process Management (BPM)

Podsumowanie oferty

The Functional Consultant translates business needs into processes and requirements for ERP and CRM integrations. The role bridges business stakeholders and IT delivery teams, supporting implementation, adoption and business readiness.

Wymagania

Domain knowledge (required):

Knowledge of commercial sales processes.

Experience with (required):

Asset management.
Product warranty.

Nice to have:

Salesforce CPQ.
Claim handling.
Working across multiple integrated business systems, particularly from CRM/Salesforce to ERP.

Obowiązki

Purpose of role:

Translate business needs into clear processes and requirements.
Act as the bridge between business stakeholders and IT delivery teams.
Support successful implementation, adoption and business readiness.

Key responsibilities:

Elicit and document requirements, facilitate design workshops, consolidate findings into requirements and prioritized user stories, and maintain backlogs.
Coordinate across Sales, Customer Service, Finance, Supply Chain, Legal and IT stakeholders.
Support testing, training and knowledge transfer, and go-live preparation.

Key deliverables:

Produce business requirements, process maps and prioritized user stories.
Maintain the backlog and document workshop outcomes.
Prepare test cases and provide testing support.
Prepare training materials and support knowledge transfer and go-live preparation.

Consulted on:

Scope, business requirements and process design.
Cross-functional process and system impacts.
Scope, process impact, solution options and risks.
Test scenarios and change readiness.

Inne informacje

Start date: 2 November 2026; assignment duration: 4–6 months.
Allocation: 25% in November, 100% in December, 100% in January and 40% in February.

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