UX Researcher

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MidZdalnieFull-time

#462110·Dodano 5 dni temu·1

Źródło: Ruby Labs

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Tech Stack / Keywords

FigmaVisilyMixpanelHotjarFullStoryGoogle Analytics

Podsumowanie oferty

Conduct user research to improve the player experience for sweepstakes casino products, turning behavioral insights into actionable product decisions. Work with Product, Design, and Data teams, using Figma or Visily to translate findings into wireframes, user flows, and prototypes.

Wymagania

2+ years of hands-on experience in UX research, with a portfolio or case studies demonstrating research-to-product impact.
Proficiency in Figma and/or Visily for wireframing, prototyping, and user flow design.
Experience conducting moderated and unmoderated user interviews, usability testing, and surveys.
Familiarity with analytics and behavioral tools such as Mixpanel, Hotjar, FullStory, or Google Analytics.
Ability to synthesize qualitative and quantitative data into clear, prioritized insights.
Excellent written and verbal communication skills, including presenting research to non-research audiences.
Advanced AI user, comfortable leveraging AI tools to accelerate research synthesis, generate interview guides, and surface patterns at scale.
English fluency.

Nice to have:

Experience in sweepstakes casino, online gaming, fintech, or consumer subscription products.
Experience working in fast-paced startup or scale-up environments.
Exposure to game mechanics, reward loops, or player psychology research.

Obowiązki

User Research Operations:

Plan and execute qualitative and quantitative research studies, including user interviews, surveys, usability tests, and diary studies across the full player journey.

Behavioral Analysis:

Analyze user behavior across the platform using analytics tools, session recordings, heatmaps, and funnel data to identify friction points and opportunities.

Competitor & Market Research:

Conduct structured competitive analysis of sweepstakes casino products to benchmark UX against industry standards and identify gaps.

Wireframing & Prototyping:

Use Figma or Visily to translate research insights into wireframes, user flows, and low-to-mid fidelity prototypes that guide product and design decisions.

User Personas & Journey Mapping:

Develop and maintain player personas, customer journey maps, and mental models that inform product strategy and prioritization.

Cross-Functional Collaboration:

Work directly with Product Managers, Designers, and Developers to embed user insights into the product lifecycle from ideation through launch.

Stakeholder Reporting:

Document and present research findings clearly to stakeholders, making complex insights accessible and actionable.

UX Standards:

Champion user-centered design principles, accessibility standards, and usability best practices across product initiatives.

Continuous Discovery:

Identify new research questions, monitor industry UX trends, and propose process improvements.

Benefity

Unlimited paid time off.
Paid national holidays.
Company-provided MacBook for employees who need one.

Płatny urlop

Płatne święta

Inne informacje

Applicants must be located within approximately ±4 hours of Central European Time.
The interview process consists of a 40-minute recruiter screening, a 60-minute technical interview, and a 60-minute final interview.

Ruby Labs

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