Change Coordinator

do 40 EUR/ godz./ godz.B2BB2B (netto)

SeniorZdalnieFull-time·B2B

#464338·Dodano 2 dni temu·4

Źródło: emagine

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Tech Stack / Keywords

ServiceNow ITILChange Advisory Board (CAB)Change ManagementNetworkFirewall

Podsumowanie oferty

As a Change Coordinator, you will steer and coordinate change requirements for the Networks department within its existing change management process for a finance client. You will review and assess changes and coordinate Change Advisory Board (CAB) meetings, using ServiceNow and ITIL.

Wymagania

Fluent written and spoken English and German; CAB meetings and documentation are in English and German.
Sound ServiceNow knowledge in Change Management.
Very good understanding of ITIL processes, especially Change Management.
Strong communication and moderation skills.
Assertiveness and decisiveness.
Knowledge of Network/Firewall, including understanding of technical impacts.
Analytical thinking and strong risk awareness.
Experience coordinating with different organizational units and customers.
Independent, structured way of working.

Obowiązki

Review, coordinate, and approve change requirements for the assigned Networks area of responsibility.
Organize, prepare, moderate, and document weekly Change Advisory Board (CAB) meetings; meeting and documentation language is English.
Ensure high-quality change planning and coordination to minimize risks during change implementation.
Professionally evaluate changes, including impacts, risks, and dependencies, and approve or reject them.
Ensure complete change documentation, including risk-reducing measures such as tests, fallback/rollback plans, and validation.
Plan or assess changes within the area of responsibility while considering the technical area's overall context, including dependencies, maintenance windows, and competing changes.
Coordinate changes with other organizational units and customers; identify, avoid, and resolve inconsistencies and scheduling conflicts.
Initiate improvements and modifications to the change process with the process owner where required, such as standard changes.
Participate in emergency changes and represent the change process.
Report relevant key figures, such as change success rate and emergency changes, to the process owner.

Inne informacje

Start: ASAP.

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