EPAM Systems

Senior AWS Connect Developer

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SeniorZdalnie·GdańskFull-time

#465155·Dodano 23 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

Amazon Connectaws lambda Node.js REST APIsAmazon Connect Streams APIDynamoDB SalesforceMicrosoft Graph API

Podsumowanie oferty

Lead a LiveChat-to-Amazon Connect Chat platform migration for a global life-sciences client. Build and configure Amazon Connect, including contact flows and a custom agent workspace, and implement integrations with Salesforce, Microsoft Teams, and DynamoDB.

Wymagania

5+ years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and Connect APIs/SDKs, with the ability to build and debug contact flows independently.
Solid AWS Lambda experience with S3 trigger patterns, DynamoDB reads/writes, and REST API calls from Lambda.
Proficiency in JavaScript/Node.js or Python for Lambda development.
Familiarity with the Amazon Connect Streams API or the ability to ramp up quickly on it.
Experience integrating REST APIs, consuming and producing REST endpoints such as Salesforce, MS Graph, or similar CRM/enterprise APIs.
Experience working in a structured delivery team with a shared backlog, code reviews, and a fixed deadline.
Strong attention to detail and the ability to work independently once requirements are clear.
English proficiency at B2 level or higher.

Nice to have:

Expertise in Microsoft Graph API, including presence, calendar, and user APIs.
Familiarity with Salesforce REST API or APEX for integration debugging.
Familiarity with Entra ID (Azure AD) SSO configuration.
Knowledge of IaC tools such as CloudFormation or CDK for AWS resource provisioning.
Background in the contact-centre domain or prior platform migration experience.

Obowiązki

Design, build, and test Amazon Connect contact flows, queue configurations, and routing profiles according to the Solution Architect’s architecture.
Implement and unit-test Lambda functions for Salesforce transcript push, DynamoDB lookups, and agent-availability checks.
Build the custom Amazon Connect Streams API agent workspace to spec, covering chat handling, case history display, and iFrame integration of the Salesforce URL.
Implement the Microsoft Teams presence-sync intermediary component against the MS Graph API.
Contribute to IaC pipelines for Amazon Connect resources, using CloudFormation/CDK where possible and documenting manual steps where not.
Collaborate with the Salesforce Developer on Salesforce-side objects, REST API contracts, and validation.
Support QA with testable, documented components, and participate in SIT and defect resolution.
Contribute to knowledge-transfer documentation so the client’s team can operate and extend the platform post-go-live.

Benefity

Career development programs.
Thought leadership, mentoring, soft skills, and well-being programs.
Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Participation in the Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
Corporate, social, and well-being events.

Kursy językowe

Udziały pracownicze

Ubezpieczenie

Karta sportowa

Premie

Darmowe przekąski

Spotkania integracyjne

Inne informacje

Remote work is available within Poland; the offer also mentions the opportunity to work abroad for up to 60 days annually.

EPAM Systems

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