Senior AWS Connect Developer

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SeniorZdalnie·PoznańFull-time

#465157·Dodano wczoraj·0

Źródło: justjoin.it

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Tech Stack / Keywords

Amazon Connectaws lambdaNode.js Python DynamoDB REST APIAmazon Connect Streams API

Podsumowanie oferty

Lead a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. Build and test contact flows, integrations, and a custom agent workspace using Amazon Connect, AWS Lambda, and the Amazon Connect Streams API.

Wymagania

Requirements

5+ years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and Connect APIs/SDKs, with the ability to build and debug contact flows independently.
Solid AWS Lambda experience with S3 trigger patterns, DynamoDB reads/writes, and REST API calls from Lambda.
Proficiency in JavaScript/Node.js or Python for Lambda development.
Familiarity with the Amazon Connect Streams API or the ability to ramp up quickly on it.
Experience integrating REST APIs, consuming and producing REST endpoints such as Salesforce, MS Graph, or similar CRM/enterprise APIs.
Experience working in a structured delivery team with a shared backlog, code reviews, and a fixed deadline.
Strong attention to detail and the ability to work independently once requirements are clear.
English proficiency at B2 level or higher.

Nice to have:

Expertise in Microsoft Graph API, including presence, calendar, and user APIs.
Familiarity with Salesforce REST API or APEX for integration debugging.
Familiarity with Entra ID (Azure AD) SSO configuration.
Knowledge of IaC tools such as CloudFormation or CDK for AWS resource provisioning.
Background in the contact-centre domain or prior platform migration experience.

Obowiązki

Responsibilities

Design, build, and test Amazon Connect contact flows, queue configurations, and routing profiles according to the architecture defined by the Solution Architect.
Implement and unit-test Lambda functions for Salesforce transcript push, DynamoDB lookups, and agent-availability checks.
Build the custom Amazon Connect Streams API agent workspace to spec, covering chat handling, case history display, and iFrame integration of the Salesforce URL.
Implement the Microsoft Teams presence-sync intermediary component against the MS Graph API.
Contribute to IaC pipelines for Amazon Connect resources, using CloudFormation/CDK where possible and documenting manual steps where not.
Collaborate with the Salesforce Developer on Salesforce-side objects, REST API contracts, and validation.
Support QA with testable, documented components, and participate in SIT and defect resolution.
Contribute to knowledge-transfer documentation so the client's team can operate and extend the platform post-go-live.

Benefity

Career development programs.
Thought leadership, mentoring, soft skills, and well-being programs.
Certifications in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Participation in the Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
Corporate, social, and well-being events.
Business-driven relocation opportunities.

Kursy językowe

Udziały pracownicze

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Premie

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Inne informacje

Remote work is available within Poland.
The opportunity to work abroad is available for up to 60 days annually.

EPAM Systems

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