EPAM Systems

Lead Cloud Native Developer

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SeniorZdalnie·KatowiceFull-time

#465160·Dodano 13 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

Amazon Connectaws lambdaAmazon Connect Streams APIDynamoDBCloudFormationSalesforceEventBridgeAmazon API GatewayPythonMicrosoft Graph API

Podsumowanie oferty

Lead the full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. Drive technical delivery across Amazon Connect, a custom agent workspace, Salesforce integration, Microsoft Teams presence sync, Entra ID SSO, and DynamoDB runtime lookups.

Wymagania

5+ years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and the Amazon Connect Streams API; able to build and debug contact flows directly.
Proficiency in AWS Lambda and serverless integration, including DynamoDB, S3, and EventBridge.
Experience leading delivery teams on time-critical AWS engagements and holding a team to a fixed deadline through sequencing and proactive risk management.
Skills in Salesforce integration, including REST API patterns, Lambda/S3 triggers, or equivalent event-driven integration with CRM platforms.
Capability to work with blended IaC pipelines (CloudFormation/CDK for what can be automated, and manual procedures where it cannot).
Familiarity with Microsoft Graph API for Teams presence/status, or ability to ramp quickly on it.
Clear, direct communication skills; ability to surface risks to stakeholders early and collaborate across teams without direct authority.
English proficiency at B2 level or higher.

Nice to have:

Prior experience on LiveChat-to-Connect or comparable contact-centre platform migrations.
Familiarity with Entra ID (Azure AD) SSO configuration for Amazon Connect.
Experience with Amazon Connect Cases or Connect Wisdom.
Background in life-sciences, medtech, or comparable regulated-industry delivery.

Obowiązki

Own technical delivery quality from Discovery through Build; present architecture alignment to the SA and timeline and risk to the Delivery Manager.
Break architecture decisions into implementable work items and maintain a backlog that reflects the March 1 deadline and sequences dependencies.
Contribute hands-on to high-risk components, including bidirectional Teams sync and Salesforce iFrame authentication.
Run code reviews and enforce implementation standards across the team.
Identify and escalate blockers, including external dependencies such as Azure AD app registration, Salesforce team access, and the Bedrock API contract.
Ensure QA has testable, documented components and collaborate on end-to-end SIT test cases.
Lead knowledge-transfer activities so the client's team can operate the platform after go-live.
Coordinate with the Entra ID/Azure AD provisioning workstream and the Bedrock/Lex self-service team on the agent-availability API interface.
Lead day-to-day technical delivery across a multi-discipline team of Amazon Connect developers, a Salesforce developer, DevOps, and QA.

Benefity

Career development programs.
Thought leadership, mentoring, soft skills, and well-being programs.
Certification in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Participation in the Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Free snacks and coffee.
Corporate, social, and well-being events.
Business-driven relocation opportunities.

Kursy językowe

Ubezpieczenie

Karta sportowa

Premie

Udziały pracownicze

Napoje w biurze

Darmowe przekąski

Spotkania integracyjne

Inne informacje

Remote work is available within Poland.
Opportunity to work abroad for up to 60 days annually.

EPAM Systems

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