Senior AWS Connect Developer

Brak informacji o wynagrodzeniu

SeniorZdalnie·ŁódźFull-time

#465175·Dodano wczoraj·0

Źródło: justjoin.it

Aplikuj teraz

Tech Stack / Keywords

Amazon Connectaws lambdaDynamoDB PythonAmazon Connect Streams APIAmazon API GatewayREST API

Podsumowanie oferty

Lead a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. Build and configure the platform, including contact flows, a custom agent workspace, and integrations with Salesforce, Microsoft Teams, Entra ID, and DynamoDB.

Wymagania

5+ years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and Connect APIs/SDKs; able to build and debug contact flows independently.
Solid AWS Lambda experience with S3 trigger patterns, DynamoDB reads and writes, and REST API calls from Lambda.
Proficiency in JavaScript/Node.js or Python for Lambda development.
Familiarity with the Amazon Connect Streams API, or ability to ramp up quickly on it.
Experience integrating REST APIs, including consuming and producing endpoints such as Salesforce, MS Graph, or similar CRM/enterprise APIs.
Experience working in a structured delivery team with a shared backlog, code reviews, and a fixed deadline.
Strong attention to detail and ability to work independently once requirements are clear.
English proficiency at B2 level or higher.

Nice to have:

Expertise in Microsoft Graph API, including presence, calendar, and user APIs.
Familiarity with Salesforce REST API or APEX for integration debugging.
Familiarity with Entra ID (Azure AD) SSO configuration.
Knowledge of IaC tools such as CloudFormation or CDK for AWS resource provisioning.
Background in the contact-centre domain or prior platform migration experience.

Obowiązki

Design, build, and test Amazon Connect contact flows, queue configurations, and routing profiles according to the Solution Architect’s design.
Implement and unit-test Lambda functions for Salesforce transcript push, DynamoDB lookups, and agent-availability checks.
Build the custom Amazon Connect Streams API agent workspace, covering chat handling, case history display, and iFrame integration of the Salesforce URL.
Implement the Microsoft Teams presence-sync intermediary component against the MS Graph API.
Contribute to IaC pipelines for Amazon Connect resources, using CloudFormation/CDK where possible and documenting manual steps where not.
Collaborate with the Salesforce Developer on Salesforce-side objects, REST API contracts, and validation.
Support QA with testable, documented components, and participate in SIT and defect resolution.
Contribute to knowledge-transfer documentation so the client’s team can operate and extend the platform after go-live.

Benefity

Career development programs.
Thought leadership, mentoring, soft skills, and well-being programs.
Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, Multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
Corporate, social, and well-being events.
Business-driven relocation opportunities.

Pakiet relokacyjny

Kursy językowe

Ubezpieczenie

Karta sportowa

Premie

Udziały pracownicze

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Inne informacje

Remote work is available within Poland.
Opportunity to work abroad for up to 60 days annually.

EPAM Systems

1595 aktywnych ofert

Zobacz wszystkie oferty

Aplikuj teraz