Lead Cloud Native Developer

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SeniorZdalnie·PoznańFull-time

#465181·Dodano wczoraj·0

Źródło: justjoin.it

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Tech Stack / Keywords

Amazon Connectaws lambdaContact FlowsDynamoDBCloudFormationSalesforceEventBridge

Podsumowanie oferty

Lead a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. You will oversee Amazon Connect configuration, a custom agent workspace, Salesforce integration, Microsoft Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups.

Wymagania

At least 5 years of hands-on Amazon Connect experience, including contact flows, queues, routing profiles, and the Amazon Connect Streams API; able to build and debug contact flows directly.
Proficiency in AWS Lambda and serverless integration, including DynamoDB, S3, and EventBridge.
Experience leading delivery teams on time-critical AWS engagements and holding a team to a fixed deadline through sequencing and proactive risk management.
Skills in Salesforce integration, including REST API patterns, Lambda/S3 triggers, or equivalent event-driven integration with CRM platforms.
Ability to work with blended IaC pipelines using CloudFormation/CDK where automation is possible and manual procedures where it is not.
Familiarity with Microsoft Graph API for Teams presence/status, or ability to ramp up quickly.
Clear, direct communication skills; able to surface risks early and collaborate across teams without direct authority.
English proficiency at B2 level or higher.

Nice to have:

Prior experience with LiveChat-to-Connect or comparable contact-centre platform migrations.
Familiarity with Entra ID (Azure AD) SSO configuration for Amazon Connect.
Experience with Amazon Connect Cases or Connect Wisdom.
Background in life sciences, medtech, or comparable regulated-industry delivery.

Obowiązki

Technical delivery:

Own technical delivery quality from Discovery through Build; present architecture alignment to the SA and timelines and risks to the Delivery Manager.
Break architecture decisions into implementable work items and maintain a backlog that reflects the March 1 deadline and correctly sequences dependencies.
Contribute hands-on to high-risk components, including bidirectional Microsoft Teams sync and Salesforce iFrame authentication.
Run code reviews and enforce implementation standards across the team.
Identify and escalate blockers, including external dependencies involving Azure AD app registration, Salesforce team access, and the Bedrock API contract.
Ensure QA has testable, documented components and collaborate on end-to-end SIT test cases.
Lead train-the-trainer knowledge-transfer activities so the client’s team can operate the platform after go-live.
Coordinate with the Entra ID/Azure AD provisioning workstream and the Bedrock/Lex self-service team on the agent-availability API interface.
Lead day-to-day technical delivery across a multi-discipline team of Amazon Connect developers, a Salesforce developer, DevOps, and QA.

Benefity

Career development programs.
Thought leadership, mentoring, soft skills, and well-being programs.
Certification opportunities in Anthropic, Gemini, GCP, Azure, and AWS.
English classes.
Participation in the Employee Stock Purchase Plan with a 15% discount.
Benefits package including health insurance, multisport, and shopping vouchers.
Referral bonuses up to $2,000.
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee.
Corporate, social, and well-being events.
Business-driven relocation opportunities.

Kursy językowe

Udziały pracownicze

Ubezpieczenie

Karta sportowa

Premie

Chill room

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Inne informacje

Remote work is available within Poland.
Opportunity to work abroad for up to 60 days annually.

EPAM Systems

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