Mid-Level Customer Service Specialist – Audit Support

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MidHybryda·KrakówFull-time

#465504·Dodano wczoraj·0

Źródło: ITDS

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Tech Stack / Keywords

MS Office

Podsumowanie oferty

As a Mid-Level Customer Service Specialist – Audit Support, you will support customers during the audit peak season. You will process requests and prepare accurate reports, statements, and other required documents, ensuring they are delivered efficiently and on time.

Wymagania

At least 2 years of experience in customer service, audit support, administration, or a related field.
Native-level Polish, both written and verbal.
Communicative English at B2 level, both written and verbal.
Excellent knowledge of MS Office.
Strong attention to detail and organisational skills.
Excellent communication, analytical, and multitasking abilities.
The ability to work independently and under time pressure.
Experience working effectively in an international, team-oriented environment.

Obowiązki

Process customer requests efficiently during the audit peak season.
Prepare accurate reports, statements, and other required documents.
Respond to customer requests with clear, helpful, and timely information.
Ensure all required documentation is delivered accurately and on schedule.
Maintain a high standard of service throughout every customer interaction.
Prioritise and manage multiple tasks according to their criticality.
Contribute to a consistently positive customer experience and high customer satisfaction.

Inne informacje

Only candidates with an existing legal right to work in Europe will be considered for this role.

ITDS

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