YourITeams

ONIT Technical Support Engineer

30k - 36k PLN30 000 - 36 000 PLN/ mies./ mies.B2BB2B (netto)

SeniorHybryda·WarszawaFull-time·B2B

#465937·Dodano 23 dni temu·1

Źródło: justjoin.it

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Tech Stack / Keywords

AIIT SupportONIT

Podsumowanie oferty

Provide advanced technical support and configure the ONIT enterprise platform for Legal Operations. The role also develops integrations with enterprise systems using APIs and middleware.

Wymagania

Minimum 5 years of hands-on experience supporting enterprise legal technology platforms, specifically ONIT or comparable systems such as TeamConnect or Legal Tracker.
Strong understanding of Legal Operations processes, including matter management, eBilling, and contract lifecycle management.
Proven experience with ticketing systems such as ServiceNow or Jira, and working within SLA-driven support frameworks.
Demonstrated ability to design and implement platform configurations, workflows, and integrations using APIs and middleware.
Excellent communication skills, with the ability to engage and influence technical and non-technical stakeholders.
Analytical problem-solving skills and attention to detail in technical design and issue resolution.

Obowiązki

Triage, manage, and resolve platform incidents, service requests, and change requests for the ONIT environment.
Partner with Legal Operations, internal IT teams, and vendor support to drive timely, documented resolutions.
Configure and maintain ONIT modules for matter management, spend management, and vendor/outside counsel workflows.
Design and implement platform configurations, workflows, and custom solutions aligned to Legal business requirements and operational objectives.
Develop and maintain integrations between ONIT and enterprise systems, such as ERP, CLM, and finance tools, using APIs and middleware solutions.
Lead technical design sessions and translate business requirements into scalable, maintainable platform solutions.
Work within SLA-driven support models and maintain accurate records in ticketing systems.

Benefity

Luxmed Gold Extended medical care.
Multisport Plus benefit.

Opieka zdrowotna

Karta sportowa

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