Microsoft

IT Technical Trainer

137.4k - 249.1k PLN137 400 - 249 100 PLN/ rok./ rok.

NieokreśloneOn-site·WarszawaFull-time

#473582·Dodano 11 dni temu·6

Źródło: Microsoft

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Tech Stack / Keywords

MicrosoftCloud Operations + InnovationdatacenterserverCompTIA CTT+ITIL PRINCE2Lean Six SigmaCCNAMCSE

Podsumowanie oferty

As part of Microsoft’s Cloud Operations + Innovation (CO+I) team, you’ll deliver technical training to datacenter technicians supporting cloud services infrastructure. You’ll prepare and adapt learning experiences, evaluate their effectiveness, and help learners apply key concepts.

Wymagania

Required qualifications:

A bachelor’s degree in a relevant field and practical experience in training, education, information technology, cloud systems, datacenter or server environments, or computer technologies; or equivalent practical experience.
Ability to explain technical concepts clearly and support learning through a range of delivery methods.
Ability to meet applicable Microsoft, customer, and/or government security screening requirements.

Preferred qualifications:

Demonstrated experience in datacenter or IT operations across relevant functions.
Strong written and interpersonal communication skills, including the ability to communicate clearly with stakeholders and organizational leaders.
A technical training certification, such as CompTIA CTT+, an equivalent qualification, or the ability to complete a relevant certification within six months of hire.
A relevant industry framework or technical certification, such as ITIL, PRINCE2, Lean Six Sigma, CCNA, MCSE, or Network+.

Obowiązki

Deliver technical training in person and virtually using presentations, discussions, hands-on labs, simulations, and other methods suited to the learning objectives.
Prepare and adapt learning experiences to meet workforce needs and support datacenter operational goals.
Stay informed about relevant technologies, features, and processes, and incorporate updates into training delivery.
Use feedback and relevant measures to evaluate learning effectiveness and identify improvements.
Create a supportive learning environment, encourage questions, and adapt your approach to help learners understand and apply key concepts.
Guide hands-on activities and provide constructive coaching to support learners’ development.
Share feedback on course content with the wider Learning team to help keep training consistent, relevant, and effective.
Contribute to procedural change-management activities and embody Microsoft’s culture and values.

Inne informacje

The role requires a Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
The role requires less than 25% travel.

Microsoft

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