Technical Account Manager, Independent Software Vendors, EMEA Central, AWS Enterprise Support

od 18.1k PLNod 18 141 PLN/ mies./ mies.

NieokreśloneOn-site·WarszawaFull-time

#473969·Dodano wczoraj·0

Źródło: AWS

Aplikuj teraz

Tech Stack / Keywords

AWSSaaSCDNDevOpsBig Data and AnalyticsAI/MLcontainer technologiesscripting and automationdatabasesnetworking

Podsumowanie oferty

As a Technical Account Manager in AWS Enterprise Support ISV, you will advise Independent Software Vendor customers on cloud adoption and help them maximize the value of AWS services. You will provide strategic technical guidance and help keep customers’ AWS environments operationally healthy.

Wymagania

Experience in a similar role, such as Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect.
Experience with operational parameters and troubleshooting in at least four of these technical domains: compute, storage, networking, CDN, databases, DevOps, Big Data and Analytics, security, application development in distributed systems, scripting and automation, container technologies, or AI/ML.
Internal enterprise or external customer-facing experience, including communicating clearly to small and large audiences and working with senior customer stakeholders at Director, VP, or C-level.
Ability to manage tasks and projects in a fast-paced environment.
Fluency in spoken and written business communication in English and either Polish, Russian, or Ukrainian.

Nice to have:

Professional oral and written communication skills, with experience presenting to audiences that include decision-makers.
A track record of influencing management on technical, operational, and strategic decisions.
Experience in operational services or a support environment.
Hands-on experience with AWS services or other cloud offerings.
Experience with SaaS, multi-tenant architectures, and deployment automation.

Obowiązki

Guide, consult, provide technical guidance, and advocate for customers within AWS.
Help ensure AWS environments remain operationally healthy and optimized for cost, complexity, security, performance, and resiliency.
Develop trusting relationships with customers and understand their business needs and technical challenges.
Lead technical discussions about incidents, architectural cost/benefit trade-offs, and risk management.
Consult with stakeholders ranging from developers to C-suite executives.
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
Proactively identify opportunities for customers to gain additional value from AWS.
Provide detailed reviews of service disruptions, monthly and quarterly metrics, and pre-launch planning.
Solve problems across customers as they migrate workloads to the cloud.

Benefity

Supplementary benefits include pension plans, health insurance, life and disability insurance, business travel insurance, a MultiSport card, an employee discount code and program, commuter benefits where applicable, and the Employee Assistance Program.
The compensation package may include a sign-on payment and eligibility to participate in a restricted stock unit scheme.
Flexible work hours and arrangements.

Elastyczne godziny

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Premie

Udziały pracownicze

AWS

12 aktywnych ofert

Zobacz wszystkie oferty

Aplikuj teraz