Senior Engineering Manager

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SeniorHybryda·WarszawaFull-time

#475223·Dodano wczoraj·2

Źródło: Bolt

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Tech Stack / Keywords

AIagent orchestrationRAGmachine learningchatbotsknowledge pipelinesAI platforms

Podsumowanie oferty

Lead the engineering organisation behind Bolt’s Customer Support experience, with a focus on AI Automations. Guide the team’s technical direction across agent orchestration, evaluation, knowledge systems and support-agent tooling, while increasing automation and maintaining fair outcomes for customers.

Wymagania

Several years of experience leading engineering managers, not only engineers, in an organisation of comparable scale and complexity.
Experience building and shipping AI systems in production, such as agentic tooling, chatbots, RAG and knowledge pipelines, or in-house AI platforms.
Ability to set technical direction through architecture reviews, principles, tech leads and guardrails, and to defend a technical point of view.
Comfortable with evaluation methodology and using data to assess whether an AI system is working.
Ability to explain the business value of automation to people who do not build it.

Obowiązki

Lead and grow a group of engineering managers and senior engineers, owning hiring, performance and career growth across a team of roughly 25 to 30 people.
Set the group’s technical direction, from agent orchestration and evaluation to knowledge systems and the tooling used by human support agents.
Increase automation rates while maintaining quality; define guardrails for fair resolutions and metrics to identify when automation goes too far.
Partner with CS, Product, Analytics and Design, and take DRI ownership of complex cross-functional initiatives spanning engineering and operations.

Benefity

Stock options.
A one-month paid sabbatical after five years at Bolt.
Annual company events and smaller team gatherings.

Udziały pracownicze

Płatny urlop

Spotkania integracyjne

Bolt

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