emagine

Client Delivery Director (Strategy, CM, Change & Transformation Practice)

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SeniorOn-site·LondynFull-time

#475847·Dodano 8 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

Project ManagementtrainingChange ManagementRisk ManagementOperationsArtificial Intelligence (AI)CoordinationBusiness AnalysisstrategyFinancial Services

Podsumowanie oferty

Lead change and transformation delivery for a client in investment banking, working with senior stakeholders across business and technology. The role includes delivery ownership, leadership of consultants, and growth of the client account.

Wymagania

Professional Background:

Strong background in business analysis, project delivery, or programme leadership within change and transformation environments.
Experience operating across large-scale transformation programmes, including those driven by regulatory or risk requirements.
Ability to engage credibly with business and technology stakeholders.

Domain & Industry Experience:

Experience delivering large-scale change and transformation programmes within investment banking or financial services.
Understanding of risk, regulatory, and compliance environments as drivers of change.
Experience across business, operations, and technology transformation initiatives.
Exposure to data-driven transformation and reporting initiatives.
Familiarity with AI and automation as part of transformation programmes.

Experience:

10+ years’ experience across business analysis, project delivery, or programme leadership roles, with progression into leadership positions within complex enterprise environments.
Proven track record delivering large-scale change and transformation programmes.
Experience in client-facing, on-site, or embedded roles within enterprise environments.
Experience within financial services or capital markets, or similarly complex, regulated industries.
Proven experience building senior client relationships that contributed to account growth, expansion opportunities, and increased consulting footprint.

Core Skills:

Hands-on delivery mindset with strong accountability for outcomes.
Strong stakeholder management and communication skills at senior level.
Ability to operate effectively in complex, fast-paced environments.
Commercial awareness and ability to identify and shape opportunities.
Ability to bridge business, change, and delivery perspectives.

Obowiązki

Delivery Leadership & Execution:

Lead and deliver complex change and transformation initiatives, often within regulatory and risk-driven programmes.
Own delivery outcomes, ensuring quality, timelines, and objectives are met.
Contribute directly to delivery where required, stepping in to drive execution.

Client Engagement & On-Site Leadership:

Act as the primary senior contact within the client environment.
Build and maintain trusted relationships with senior stakeholders.
Navigate organisational complexity and drive alignment across business and technology teams.

Consultant Leadership & Team Management:

Lead and manage emagine consultants deployed within the account, including Business Analysts, Project Managers, and PMO consultants.
Ensure alignment, performance, and delivery quality across engagements.
Provide guidance, support, and escalation management as required.
Coordinate between consultants, client stakeholders, and emagine.
Foster a high-performing, collaborative delivery environment on-site.

Account Growth & Commercial Ownership:

Identify opportunities to expand services within the account.
Support growth of the engagement footprint and long-term client relationship.
Contribute to commercial discussions and strategic account development.

Operational & Risk Management:

Ensure smooth day-to-day operation of the account.
Proactively manage risks, dependencies, and delivery challenges.
Maintain high levels of client satisfaction and delivery excellence.

Benefity

Accelerated career development, learning, and networking.
Enhanced family-friendly policies.

Inne informacje

The role is primarily client-site based, with five days on-site required at a key tier-1 client.

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