Business Systems Analyst – Pega Platform

• 3–5 years in an Analyst or Business Systems Analyst role.
• At least 2 years of exposure to Pega-based projects.
• Degree in Business IT, Computer Science, or a similar discipline.
• Familiarity with Pega process design and configuration principles.
• Strong documentation and stakeholder engagement capabilities.
• Understanding of process modeling and workflow logic.
• Comfort working in agile, cross-functional product teams.

Nice to have:

• Pega Certified Business Architect (CBA).
• Certified System Architect (CSA).

• Understand and capture business objectives by engaging with stakeholders and end-users.
• Facilitate requirement sessions and document business processes with clarity and precision.
• Work alongside technical teams to turn user needs into effective Pega-based designs.
• Ensure alignment between business expectations and technical implementation.
• Prepare and maintain documentation: process flows, user stories, acceptance criteria, and system diagrams.
• Act as a liaison between developers, testers, and product owners to ensure end-to-end traceability.
• Contribute to solution validation through user acceptance support and feedback loops.