Senior Logistics Analyst

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.

• Experience working with SAP TM (Transportation Management) or other SAP logistics modules (e.g., SAP MM)
• Knowledge of transportation and logistics processes
• Ability to diagnose and resolve system issues with an analytical approach
• Experience with ticket management tools (e.g., ServiceNow, Solution Manager, Jira)
• Ability to prepare reports and analyze data
• Strong communication skills and ability to collaborate effectively with end users and technical teams
• English proficiency sufficient for effective communication
• Accuracy, independence, and accountability in handling end-to-end ticket resolution
• Experience in system change testing (UAT) is a plus
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Information Systems, or related field
• Technical or analytical background is an advantage (e.g., Engineering, Data Analysis, or IT)

• Monitor the performance of the SAP TM system and resolve reported issues
• Analyze user tickets, set priorities, and ensure timely follow-up until closure
• Independently analyze issues and take corrective actions
• Collaborate with IT teams, distribution centers, or external providers to escalate and resolve complex issues
• Prepare, update, and analyze reports related to system performance, errors, and data quality within SAP TM
• Support end users by answering questions, explaining processes, and delivering short training sessions or instructions
• Document processes, solutions, and best practices related to SAP TM
• Actively participate in initiatives aimed at improving transport and system processes