User Experience Researcher with German

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.

• Proficiency in various user research methodologies (e.g., interviews, surveys, usability tests, field observations), with a strong understanding of when and how to apply them.
• Strong ability to interpret complex user behavior data and distill it into actionable insights.
• Familiarity with UX/UI tools and software for design, research, and prototyping.
• Experience developing and maintaining detailed user personas based on research findings.
• Excellent verbal and written communication skills in English and German.
• Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders.

• Serve as a key member of the Experience Management Office (XMO), focusing on understanding employee needs, behaviors, and motivations to improve workplace experiences.
• Conduct both qualitative and quantitative research to gain in-depth insights into employee experiences, challenges, and expectations.
• Utilize a variety of research methods such as interviews, focus groups, surveys, and observational studies to collect data.
• Analyze gathered data to identify patterns, pain points, and opportunities for improvement.
• Create and maintain employee Personas to represent key user segments.
• Collaborate with cross-functional teams to ensure research findings are effectively utilized to inform design and strategy.
• Lead the design, planning, and facilitation of client workshops and stakeholder sessions.
• Gather and analyze business requirements to define user Personas, Experience Level Agreements (XLAs), and other critical deliverables that align technical solutions with strategic business goals.