Salesforce Business Analyst

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.

• 4–6+ years of experience as a Salesforce Business Analyst.
• Strong background in large-scale, multinational Salesforce implementations.
• Knowledge of Salesforce Sales Cloud and/or Service Cloud.
• Solid experience in requirements gathering, writing user stories, and functional design.
• Strong facilitation skills and ability to handle multiple stakeholders.
• Hands-on experience with UAT coordination and Hypercare activities.
• Excellent command of English (daily communication with global teams).

• Analyze and document global and local business processes across sales, marketing, and medical/business operations.
• Translate business needs into functional requirements, user stories, and process flows.
• Collaborate closely with the Product Owner and technical teams to shape feasible Salesforce solutions.
• Define and validate End-to-End Salesforce processes.
• Support localization and adaptation of processes to regulatory and legal constraints in specific markets.
• Plan, coordinate, and execute User Acceptance Testing (UAT) including preparation of test cases.
• Provide post–go‑live support during Hypercare.
• Prepare and maintain project documentation, ensuring alignment with global standards.
• Work daily with global stakeholders.