SPOC S.A.

ServiceNow Consultant (Freelance)

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MidOn-site·PoznańFull-time

#292453·Dodano 8 miesięcy temu·6

Źródło: SPOC

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Tech Stack / Keywords

ServiceNow

Firma i stanowisko

SPOC is a team of passionate professionals and curious minds dedicated to helping businesses evolve and thrive with smart, impactful ServiceNow solutions. As a trusted ServiceNow partner since 2010, they have delivered over 300 successful projects, making them one of Europe’s leading ServiceNow-focused consultancies. They specialize in end-to-end digital transformation – from expert advisory to full implementation – enabling organizations to automate workflows, improve efficiency, and adapt quickly to change. The team brings deep technical expertise and genuine passion, delivering real results for clients worldwide. SPOC values initiative, curiosity, autonomy, and respect, fostering a community where every voice matters and each team member helps shape the company.

Wymagania

Experience in process and business analysis, and in the implementation and maintenance of the ServiceNow platform
Practical programming knowledge of JavaScript, HTML, and CSS
Experience working within ITIL and/or SCRUM methodology
ServiceNow System Administrator Certification (required)
Strong communication skills (spoken and written), comfortable working with both technical and business stakeholders at all levels
Ability to clarify, structure, and paraphrase requirements, and translate them into technical assessments or designs
Excellent command of English and Polish (minimum level C1)
Team-oriented mindset with the ability to coordinate work across different project phases
Proactive, solution-oriented approach with focus on improvement and value creation
Curiosity and willingness to continuously learn and explore new ServiceNow areas
Strong analytical and problem-solving skills
Willingness to undertake occasional business travel

Obowiązki

Delivering implementation and maintenance projects on the ServiceNow platform - designing, building, and optimizing processes and solutions
Working closely with customers to identify and analyze requirements, ensuring clear alignment with business goals
Translating business requirements into technical specifications and actionable development tasks
Preparing and facilitating workshops, trainings, presentations, and consultations, and collecting feedback from stakeholders
Designing solution architecture using ServiceNow standard components, plugins, and custom functions; advising clients on the optimal technical approach
Configuring, developing, and testing ServiceNow solutions according to best practices
Preparing and maintaining technical and customer-facing documentation
Collaborating closely with internal project teams (Program Managers, Architects, Developers, QA Engineers, etc.)
Providing technical consulting on activation, configuration, integration, and customization of ServiceNow modules using configuration and scripting where needed
Coaching and mentoring junior team members and promoting best ServiceNow implementation practices within the organization

Benefity

Freelance contract
Work with a prestigious and fastest growing cloud platform in the world
Opportunity for product specialization in the ServiceNow area
Development in the area of designing Service Management solutions using cloud computing and SaaS
Payment for the Delta certificate and one CIS per year
Gain experience in the design and implementation of IT processes, Enterprise Service Management solutions and project implementation in international teams
Non-corporate style and hybrid or remote working mode

Dofinansowanie szkoleń

SPOC S.A.

Pracodawca

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