Data Analyst

25k - 29k PLN25 000 - 29 000 PLN/ mies./ mies.B2BB2B (netto)

MidHybryda·KrakówFull-time·B2B

#343238·Dodano 6 miesięcy temu·10

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Data visualizationDashboardingServiceNow JiraLooker StudioSQLData analysisAgile Splunk Python

Firma i stanowisko

We are looking for a Data Analyst who can turn complex operational and user experience data into practical insights that improve internal technology services. In this role, you will work closely with cross-functional teams to understand how users interact with IT services, identify friction points, and build clear visibility around service performance.

Wymagania

Experience with data visualization tools and dashboard design
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Experience working with ServiceNow, Jira, GCP Looker Studio, SQL
Automation focused mindset
Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders
Knowledge of Agile methodologies and project management frameworks
Familiarity with emerging technologies and industry trends

Nice to have:

Python
Splunk

Obowiązki

Identify, gather and integrate data from multiple sources including IT systems, service desks, monitoring tools and customer experience platforms
Define and maintain key metrics for tracking customer IT journeys and service performance
Analyse user behaviour across IT services to identify trends, pain points and optimization opportunities
Translate data into clear, actionable recommendations for operational and strategic improvements
Design and maintain dashboards that clearly communicate performance and experience metrics
Present insights in a clear and accessible way

Benefity

Prestigious position at one of the world's largest banks
Stable, long-term projects
Competitive salary with a B2B contract
Hybrid work (6 days per month from the office in Cracow) and flexible working hours
Private healthcare
Sport subscription (multisport card)
Personal growth and development opportunities with the possibility to rotate between projects
Referral program and company events
Convenient parking
Free coffee
Bike parking
Shower
Free parking
Canteen
Playroom
No dress code
Free beverages

Elastyczne godziny

Opieka zdrowotna

Karta sportowa

Płatny urlop

Spotkania integracyjne

Parking dla aut

Parking dla rowerów

Prysznic

Firmowa stołówka

Napoje w biurze

Darmowe przekąski

Verita HR

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