Senior Analyst HR Operational Excellence

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The Group reported 2025 global revenues of €22.5 billion. Capgemini delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem across strategy, technology, design, engineering, and business operations.

• 3+ years of experience in analytics, reporting, or process excellence
• Proven experience in process optimisation within complex organisations
• Strong data-driven mindset (KPIs, dashboards, metrics)
• Knowledge of Continuous Improvement methodologies (Lean, Six Sigma, Agile)
• Strong analytical, problem-solving, and stakeholder management skills
• Proactive, ownership-driven, and improvement-oriented mindset
• Familiarity with HR systems and digital tools

Nice to have:

• Certifications (Lean Six Sigma, Agile, PRINCE2)
• Experience in HR, shared services, or outsourcing
• Knowledge of tools such as Power BI, SQL or workflow platforms

• Advise on process improvement and HR business process analytics
• Perform deep-dive analysis of HR datasets (queries, interactions, transactions, content)
• Identify trends, patterns, and drivers of process performance
• Translate insights into clear business recommendations and presentations
• Analyse employee feedback, surveys, and sentiment data
• Support decision-making through structured insights and reporting
• Work with HR systems (e.g. Workday, SuccessFactors, ServiceNow, Qualtrics, etc.)
• Improve data collection, reduce manual work, and leverage automation
• Collaborate with cross-functional teams to deliver client value