Senior Business Analyst - Health Insurance (Fully Remote)

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We are an international, diverse team of over 120 people with 30 nationalities working remotely worldwide. We have a global presence in Asia, EMEA, and the Americas and have grown our annualized revenue by over 30x since January 2021.

• Minimum 5 years of experience as Business Analyst
• Degree in Business, IT, or relevant field
• Previous experience in the health insurance industry required
• Insurtech experience preferred
• Health Insurance-related domain certification from INS/LOMA or III is an advantage
• Knowledge of business analysis concepts including requirements definition, translating to technical solutions, and Agile prioritization
• Skills in facilitation, process documentation, requirements gathering, and user acceptance testing
• Good organizational and time management skills
• Experience in Agile and/or Scrum environment required
• Basic knowledge in generating process documentation and documenting system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills are a plus

• Work with clients and technical resources to identify business problems and develop analytical solutions
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through work sessions and interviews; analyze and document complex business requirements and processes; communicate requirements to appropriate parties
• Create complex test case scenarios and monitor testing of business applications to verify client requirements are incorporated
• Develop business requirements documents and user stories to support required modifications
• May plan, allocate, and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights
• Assist in providing time estimates for project tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile applications or web portals
• Support QA, UAT, and Release phases via defect analysis and change maintenance
• Perform any other assigned tasks