Senior Microsoft Business Applications Architect

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem across strategy, technology, design, engineering, and business operations. The Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions for global enterprises and public sector organizations, working in empowered Agile teams owning the end-to-end lifecycle of business applications.

• 10+ years of experience with Microsoft Business Applications, including 2–3 years in an architecture or technical lead role
• Deep expertise in Dynamics 365 (Contact Center/Sales/Service/Field Service) and Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Pages)
• Solid understanding of Azure Integration services (Functions, Logic Apps, Service Bus, APIM), with intermediate/advanced knowledge being a strong differentiator
• Proven ability to design scalable, secure, and maintainable architectures balancing configuration, customization, and AI-driven automation
• Hands-on experience with ALM for Microsoft Business Applications including solution segmentation, environment strategies, and CI/CD pipelines using Azure DevOps or GitHub Actions
• Experienced in pre-sales and bid contexts, translating ambiguous client needs into credible, well-scoped technical proposals
• Strong communicator able to influence and align stakeholders at all levels, from engineers to C-suite
• Comfortable operating across multiple concurrent engagements and shifting priorities without losing quality or clarity

• Define and own end-to-end solution architecture across Dynamics 365, Power Platform, and Azure for enterprise client engagements
• Lead architecture workshops and technical discovery sessions with client stakeholders across industries including manufacturing, retail, transport, and energy
• Support and contribute to pre-sales bids by producing solution designs, effort estimates, and technical proposals
• Guide and mentor mid and senior engineers and consultants within delivery teams, ensuring architectural standards are met
• Drive the adoption of AI-first design patterns such as Copilot Studio, AI Builder, and Azure OpenAI into client solutions
• Collaborate with Functional Consultants and Delivery Leads to balance business fit, technical feasibility, and long-term maintainability
• Contribute to Capgemini's Microsoft practice growth through reusable assets, internal enablement, and thought leadership

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. Individuals are evaluated based on qualifications and performance, not personal characteristics, to create a workplace where everyone can succeed and feel valued.