Senior Microsoft Business Applications & AI Engineer

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, serving clients in various industries through a strong partner ecosystem. The role is within Capgemini's Digital Customer Experience (DCX) practice, one of the largest Salesforce delivery teams in Poland, working across the full Salesforce ecosystem and serving clients from financial services, telco, utilities, manufacturing, retail, life sciences, and the public sector.

• Hands-on experience with Dynamics 365 (Contact Center/Sales/Service) and Power Platform (Dataverse, Apps, Automate, Pages)
• Proficient in C#, JavaScript/TypeScript; comfortable with PowerShell/Bash and Infrastructure-as-Code (Bicep/ARM/Terraform)
• Experience with Azure Integration services including Functions, Logic Apps, Service Bus, and API Management
• Familiarity with Copilot Studio, AI Builder, or Azure OpenAI integrations into business workflows
• Microsoft certifications (PL-600, PL-400, AZ-204, AI-102, AB-100) are a strong plus
• Ability to translate complex business needs into scalable solutions balancing configuration vs. customization trade-offs with a cost/value mindset
• Analytical and adaptable, follows the Microsoft roadmap closely and thrives in ambiguous, fast-moving delivery environments
• Influences technical direction across cross-functional teams and communicates confidently to both technical and non-technical stakeholders

• Lead delivery of Dynamics 365 & Power Platform solutions within Agile teams
• Extend platform capabilities through pro-code customization (plugins, PCF, custom connectors)
• Design and implement AI-powered experiences using Copilot Studio, AI Builder, and Microsoft Foundry
• Build and maintain enterprise integrations across ERP, CPQ, telephony, and SaaS systems
• Champion CI/CD pipelines and DevSecOps practices using Azure DevOps or GitHub Actions
• Collaborate with Architects and Functional Consultants to shape the right solution approach