HRO Digital/Verita HR

IT Support Specialist with Dutch

9000 - 13.5k PLN9000 - 13 500 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

MidHybryda·KrakówFull-time·Umowa o pracę

#361349·Dodano 4 miesiące temu·2

Źródło: SOLID.Jobs

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Tech Stack / Keywords

MS 365

Firma i stanowisko

HRO Digital is an international company providing recruitment support within Fintech, Finance and Banking market in EMEA. They connect innovative organizations with top talent and conduct systematic market research to stay ahead of the competition.

Wymagania

Fluency in Dutch (C1) and good command of English (B2 or higher)
Minimum 2 years of experience in IT Support, Service Desk, Help Desk, or a similar role
Good knowledge of Windows operating systems and Microsoft 365
Experience working with ticketing systems and handling technical incidents
Familiarity with Active Directory and user account management
Basic understanding of networking concepts and troubleshooting
Strong problem-solving and communication skills
Customer-focused attitude and ability to work effectively under pressure
Ability to manage multiple priorities and work independently

Obowiązki

Providing first-line technical support via phone, email, and ticketing systems in Dutch and English
Troubleshooting hardware, software, and access-related issues
Managing user accounts, password resets, and access permissions
Supporting Microsoft 365 applications and workplace collaboration tools
Installing and configuring laptops, desktops, and peripheral devices
Assisting users with technical issues and ensuring timely resolution of incidents
Escalating unresolved cases to relevant support teams when required
Maintaining accurate records of incidents, requests, and resolutions
Supporting onboarding and offboarding processes from an IT perspective

Benefity

Salary 9,000–13,500 PLN gross per month (Employment contract)
Employment contract with fixed working hours (100%)
Hybrid remote work

HRO Digital/Verita HR

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