Customer Support with Danish for SAS Airlines

Concentrix helps to rethink Customer Experience challenges to create innovative solutions that provide exceptional experiences and increase efficiency.

• Fluent Danish (C1 level).
• Solid English (B2 level).
• Positive, patient, and open-minded attitude.
• Good listening skills and clear, confident speaking.
• Organized and able to manage multiple tasks.
• Minimum 2 years of experience in a similar position.
• Knowledge of customer support and relationship building.
• Knowledge of French and English languages.

• Be the friendly voice or message premium customers hear first when they need travel help.
• Guide partners through booking flights, using online services, selecting payment options, and enjoying loyalty perks.
• Solve problems quickly by chatting or talking with passengers.
• Create real connections to make customers remember you.