Senior Site Reliability Engineer – DevOps / 24×7 Production

• Minimum 5 years of professional experience in Production Application Support or Site Reliability Engineering.
• Proficiency with automation and build/monitoring tools such as Ansible, Jenkins, Prometheus, and Grafana.
• Strong analytical and troubleshooting skills with a reliability-first mindset.
• Experience with one or more programming languages: Java, Python, NodeJS, and SQL.
• Knowledge of the Software Development Life Cycle (SDLC) and its practical application.
• Good communication skills and ability to collaborate with global, cross-functional teams and vendors.
• Experience supporting large-scale services including on-call support for critical incidents.

Nice to have:

• Prior experience supporting large Atlassian Jira and Confluence Data Centre instances.
• Solid knowledge of observability and monitoring practices using Grafana and Prometheus.

• Support 24×7 production services by applying Site Reliability Engineering best practices to improve stability and uptime.
• Resolve production incidents, perform root cause analysis, and facilitate post-incident reviews to prevent recurrence.
• Contribute to software architecture design to build reliable and scalable solutions.
• Drive end-to-end SDLC activities including requirements gathering, design, development, testing, deployment, and maintenance.
• Define application SLIs and SLOs, and build and maintain observability to monitor operational performance.
• Create and execute action plans to restore service health and meet reliability metrics.
• Plan and execute application/infrastructure migrations, disaster recovery exercises, and product upgrades.
• Enhance automation and develop self-service capabilities to reduce manual effort and improve user experience.

Only candidates with an existing legal right to work in the European Union will be considered for this role.