Endpoint Monitoring Engineer – Nexthink Infinity

Cyclad is an international consulting company specializing in IT/ICT sectors, providing outsourcing services in HR and IT. They serve diverse industries including Banking, Aviation, Travel, Cybersecurity, and BPO, focusing on tailored solutions and high-quality service delivery.

• Strong experience in platform administration (monitoring tools such as Nexthink or similar)
• Advanced scripting skills in PowerShell and Bash, with attention to quality and scalability
• Experience working with APIs, data processing, and structured development workflows
• Knowledge of NQL or willingness to learn
• Understanding of support models (L1–L3)
• Strong analytical skills and attention to detail
• Ability to work independently and in a structured manner
• Minimum 3 years of experience in a similar role

Nice to have:

• GitHub

• Jira

• NQL

• Advanced English language skills

• Administer and operate the endpoint monitoring platform, including dashboards, metrics, and configurations
• Design and develop dashboards, reports, and monitoring solutions
• Manage and utilize APIs for data extraction and automation
• Develop, maintain, and deploy PowerShell and Bash scripts across the organization using GitHub pipelines
• Work in an Agile environment (Jira, sprints) and contribute to continuous service improvement
• Provide support across L1–L3 levels for monitoring-related topics and troubleshooting
• Ensure high standards of accuracy, quality, and security for all deployed scripts