Salesforce Developer with Agentforce

Cyclad is an international consulting company specializing in IT/ICT sectors, providing outsourcing services in HR and IT across industries including Banking, Aviation, Travel, Cybersecurity, and BPO.

• Proven hands-on experience in Salesforce Agentforce projects (mandatory)
• Strong background in Salesforce development in production environments
• Experience with Salesforce Agentforce Service
• Solid understanding of Salesforce configuration, flows, and automation
• Knowledge of integrations and service processes within Salesforce ecosystem
• Ability to work independently with strong ownership mindset
• Good communication skills and English at business level

Nice to have:

• Experience in retail industry environments
• Broader exposure to Salesforce ecosystem and service processes
• 3 years of experience in a similar position
• Knowledge of Salesforce, Agentforce, Salesforce Configuration, Salesforce Flows, Salesforce Integrations, Salesforce Automation
• English language proficiency

• Implement and configure Salesforce solutions, including objects, flows, and integrations
• Develop and enhance Agentforce Service use cases in real project environments
• Ensure proper alignment between business requirements and technical implementation
• Collaborate with architects and business analysts to validate feasibility and data model design
• Support testing activities, defect resolution, and UAT preparation
• Optimize automation and service processes within Salesforce
• Contribute to high-quality, scalable, and maintainable solutions