Customer Support with Norwegian

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

• Fluency in Norwegian (B2/C1).
• Excellent command of English (B1/B2).
• Basic knowledge of operating household appliances (e.g., refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.
• Preferred availability of approximately 120 hours per month.
• Minimum 2 years of experience in a similar position.
• Knowledge of customer support, call center, and customer care practices.

Nice to have:

• Experience with household appliances.
• Typing skills.

Languages:

• Italian
• English

• Providing technical information and support to equipment users in accordance with project guidelines.
• Diagnosing and resolving technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.
• Working within project operating hours (Mon–Fri 8:00–17:00) with a flexible schedule based on declared availability.