AI Project Manager

Verita HR is an international company providing recruitment support within Fintech, Finance, and Banking markets in EMEA. They connect innovative organizations with top talent and conduct systematic market research to stay ahead in the digital recruitment space.

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field
• Background primarily in the software/technology industry
• More than 5 years experience as a Project Manager or Business Analyst delivering software products end-to-end, ideally in complex enterprise environments
• Strong support-operations mindset with ability to handle high-volume queries and ambiguity
• Solid business analysis and requirements-elicitation skills
• Experience owning requests from intake to closure, including RAID management
• Strong stakeholder management and communication skills, with ability to influence without formal authority
• Practical Agile experience (sprint ceremonies, backlog refinement, retrospectives)
• Strong Jira and Confluence skills
• Experience defining and tracking operational KPIs and building stakeholder reporting

Nice to have:

• Experience in Banking industry

• Own and manage the Group AI Platform Teams support channel, responding to and triaging user queries
• Act as primary point of contact for onboarding and migration requests
• Capture onboarding requirements including use cases, data needs, model type, environments, access, and governance approvals
• Log, track, and chase bugs/issues across engineering and platform ops teams to closure
• Track onboarding and support requests end-to-end, including SLAs, blockers, and ETAs
• Provide regular status updates to stakeholders and users
• Maintain and improve onboarding artefacts such as FAQs, templates, playbooks, and dashboards
• Identify recurring issues and propose process improvements
• Support user enablement through demos and how-to walkthroughs

B2B contract; Hybrid work mode with minimum 6 days per month presence required at the Cracow office