Project Manager (API Management Platform) | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. They focus on modern, business-driven technology solutions and support end-to-end insurance processes including finance, operations, and underwriting. The company operates offices in Warsaw and Gdansk and fosters a multicultural environment with global partnerships.

• Fluency in English (C1)
• Experience in product management, platform management, or related technology-focused roles
• Ability to communicate effectively with technical and non-technical stakeholders across functions
• Ability to build strong relationships and influence decisions in complex stakeholder environments
• Skill in translating business, compliance, and customer requirements into actionable priorities
• Customer-focused mindset with passion for improving user experience
• Experience collaborating within Agile teams and cross-functional environments
• Ability to take ownership of initiatives and drive them to completion
• Ability to adapt to changing priorities while maintaining attention to detail
• Willingness to share knowledge, provide guidance, and support others' success

Nice to have:

• Understanding of API management concepts including REST APIs, API lifecycle management, API gateways, and developer portals
• Experience with Azure API Management, Azure cloud services, or cloud-native integration patterns
• Understanding of API security concepts such as OAuth2, JWT, access control, and identity management
• Experience using Git-based workflows, Azure DevOps, and CI/CD pipelines
• Experience with AWS or other cloud platforms
• Experience within financial services, insurance, or other regulated environments
• Understanding of enterprise-scale platforms, self-service enablement models, or GitOps approaches
• Familiarity with governance, compliance, or audit-related processes
• Experience supporting customer onboarding, training, or enablement activities
• Experience working with identity and access management concepts and operational governance frameworks

• Own and manage product management activities for the API Management Platform, including backlog curation, prioritization, and alignment with engineering teams
• Coordinate compliance, regulatory, and audit-related activities, including evidence gathering, security reviews, and governance requirements
• Support platform customers through onboarding, training, and hands-on guidance
• Help teams understand how to publish, secure, document, and consume APIs using self-service tools
• Act as a bridge between technical teams, product customers, security, compliance, and enterprise architecture stakeholders
• Contribute to continuous improvement of developer experience, tooling, documentation, and automation
• Support the evolution of platform processes, standards, and customer-facing guidance
• Ensure alignment with organizational standards related to API security, identity management, cloud governance, and operational resilience

Job application data will be processed in accordance with personal data protection regulations and the employer's information clause. The employer does not make automated decisions or profiling in the recruitment process.