B2B.NET S.A.

IT Operations Engineer

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SeniorOn-site·WarszawaFull-time

#412018·Dodano dwa miesiące temu·15

Źródło: B2B Network

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Tech Stack / Keywords

CI/CD GitHub ActionsSecurityITIL Agile Jenkins Splunk Prometheus

Podsumowanie oferty

This role focuses on IT operations and application support in production environments. Responsibilities include incident and problem management, production monitoring, and deployment execution with CI/CD pipelines. Collaboration with development and platform teams is critical to improve operational stability and service continuity. The role requires experience in ITIL frameworks and Agile environments.

Wymagania

5+ years in IT operations or application support (2nd/3rd line) or similar production-facing role
Proven ability to own incidents end-to-end from alert to RCA and prevention
2+ years working within an ITIL framework (incident, problem, change management)
Experience working in Agile delivery environments alongside development teams
Excellent English communication skills (C1 level), able to explain technical issues clearly
Proficiency with Jenkins for building and maintaining pipelines
Experience improving and maintaining CI/CD pipelines automation
Strong troubleshooting and problem-solving skills for complex production issues
Proficiency with log analysis and alerting tools: Splunk, Sysdig
Fluency in observability tooling: Prometheus, Grafana
Comfortable operating services on Kubernetes (pod health, logs, restarts)
Excellent skills with Ansible for controlled configuration changes
Strong knowledge of Docker and Docker Compose
Basic scripting skills in Bash and Python for automation

Nice to have:

IBM Datastage operational experience
Awareness or willingness to learn Pega and Airflow

Application & data layer:

Experience with relational databases (Oracle, DB2) including querying and interpreting execution plans
Working knowledge of ETL applications and REST API communication
Experience supporting distributed systems and platform services like Kafka message flow
Background in Java development for understanding solutions and integrations

Obowiązki

Own the RCA process for production incidents: diagnose, resolve, and implement preventive measures
Continuously monitor service health and detect anomalies early
Design, implement, and maintain CI/CD pipelines using GitHub Actions and related tooling
Ensure stability and alignment of Pre-Production and Production environments
Document operational procedures and known issues (runbook and knowledge management)
Collaborate with development and platform teams to triage issues and clarify operational requirements
Identify recurring pain points and propose automation or tooling to reduce toil
Improve observability coverage: dashboards, alerts, log queries
Contribute to service continuity initiatives and disaster recovery drills

B2B.NET S.A.

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