Capgemini

Technical Travel Specialist

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SeniorHybryda·BydgoszczFull-time

#412050·Dodano dwa miesiące temu·3

Źródło: Capgemini

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Tech Stack / Keywords

TestingGo GenAIAICloud

Firma i stanowisko

Capgemini Engineering is a global leader in engineering services, providing R&D and engineering support to innovative companies across various industries. The company has nearly 60 years of experience and employs over 410,000 team members worldwide.

Wymagania

Minimum 4 years of experience in technical support, implementation, or client-facing technology roles
At least 5 years of experience in the business travel and/or airline industry
Technical proficiency in supporting Amadeus (GDS)
Fluent in written and spoken German and English with strong communication skills
Strong analytical and problem-solving abilities with experience in root cause analysis
Proven experience in customer onboarding, data analysis, profile imports, gap identification, and post-implementation support in travel or related technology services

Obowiązki

Leading end-to-end testing and providing official go-live sign-off for new client implementations
Supporting customer onboarding by attending implementation calls and managing company profile imports
Identifying setup gaps or errors during onboarding
Providing post-implementation support including Office ID mapping and troubleshooting
Collaborating with Product Teams to develop new functionalities, conduct testing, and escalate technical issues
Supporting Service Delivery teams by researching and escalating issues for timely resolution
Contributing technical insight and support to large-scale cross-functional projects
Applying creative and analytical thinking to research and resolve complex technical issues

Benefity

Access to medical care with Medicover
Private life insurance
Sports card membership
Access to over 70 training tracks with certification opportunities (including GenAI, Architects, Google) on the NEXT platform
Free access to Education First languages platform, TED Talks, and Udemy Business materials
Continuous feedback and performance discussions supported by a transparent performance management policy
Hybrid working model combining modern office work and ergonomic work from home with home office package (laptop, monitor, chair)

Opieka zdrowotna

Ubezpieczenie

Karta sportowa

Szkolenia wewnętrzne

Kursy językowe

Płatne święta

Capgemini

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