Deloitte

Product Owner / Business Analyst – Loyalty Programmes | Czech Republic

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SeniorHybryda·PragueFull-time

#424336·Dodano dwa miesiące temu·16

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Business AnalystSalesforce

Firma i stanowisko

Deloitte is seeking a Senior Product Owner / Business Analyst with strong experience in Loyalty Management, ideally with Salesforce Loyalty Management, to join their team focused on delivering innovative loyalty solutions for leading brands in international markets.

Wymagania

Experience as a Product Owner, Business Analyst, or Functional Consultant.
Strong understanding of loyalty programs and customer journeys.
Preferred experience with Salesforce Loyalty Management.
Ability to translate business needs into clear requirements and solutions.
Strong communication, analytical, and stakeholder-management skills.
Fluent English and knowledge of Polish, Czech, Slovak, or Hungarian.
Pragmatic, collaborative, and consulting-oriented mindset.

Obowiązki

Lead workshops and translate business goals into loyalty requirements, journeys, and user stories.
Own and support the backlog, roadmap, prioritization, and acceptance criteria.
Define key loyalty processes: earn & burn, tiers, benefits, promotions, challenges, and member servicing.
Translate business needs into Salesforce Loyalty Management capabilities and functional solutions.
Collaborate with architects, developers, data, integration, testing, and business teams.
Support demos, testing, UAT, and business acceptance.
Contribute to proposals, RFPs, client presentations, and loyalty consulting.
Lead functional workstreams, manage dependencies, and build strong stakeholder relationships.
Share knowledge and mentor junior analysts.

Benefity

Hybrid work model for better work-life balance.
Mobile phone and work notebook.
Extra week of vacation and additional sick leave days without medical certificate.
Flexible benefits system (Cafeteria) including meal vouchers, pension contributions, fitness passes, cultural activities, language courses, and more.
Salary support during illness and paternity leave.
Comprehensive travel insurance for personal and business trips.
Reimbursement for clothing care and cleaning expenses.
Access to external and internal training programs for professional development.
On-site fitness studio and participation in sports and cultural events.

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Deloitte

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