Capgemini

Technical Travel Specialist

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SeniorHybryda·WarszawaFull-time

#425073·Dodano miesiąc temu·6

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Communication skillsData analysis

Firma i stanowisko

Capgemini Engineering is a global leader in engineering services, bringing together engineers, scientists, and architects to support innovative companies across industries. Capgemini is a responsible and diverse global organization with over 410,000 team members in more than 50 countries, specializing in AI, cloud, data, and technology to drive business transformation.

Wymagania

Minimum 4 years experience in technical support, implementation, or client-facing technology role
At least 5 years experience in the business travel and/or airline industry
Technical proficiency supporting Amadeus (GDS)
Fluent in German and English, both written and spoken, with excellent communication skills
Strong analytical and problem-solving capabilities
Proven experience in customer onboarding and implementation processes, including data analysis, profile imports, gap identification, and post-implementation support within travel technology or related services

Obowiązki

Lead end-to-end testing and provide official go-live sign-off for new client implementations, ensuring systems and configurations meet standards
Support customer onboarding by attending implementation calls, managing company profile imports, and identifying setup gaps or errors
Provide post-implementation support, including Office ID mapping and troubleshooting until steady state is achieved
Collaborate with Product Teams to develop new functionalities, conduct testing, and escalate technical issues
Support Service Delivery teams by researching and escalating issues for timely resolution
Contribute technical insight and support to large-scale cross-functional projects
Apply creative and analytical thinking to research and resolve complex technical issues and identify root causes with limited information

Benefity

Medical care with Medicover
Private life insurance
Sports card subscription
Capgemini Helpline for therapeutic support
Access to over 70 training tracks with certification opportunities including GenAI, Architects, Google
Free access to Education First languages platform, TED Talks, and Udemy Business
Continuous feedback and performance discussions with a transparent management policy
Hybrid working model after onboarding
Home office package including laptop, monitor, and chair
Training budget
Sport subscription
Private healthcare
International projects
Free coffee
Bike parking
Free parking
Mobile phone
In-house trainings
Modern office
No dress code

Karta sportowa

Opieka zdrowotna

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Szkolenia wewnętrzne

Capgemini

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