Senior Delivery Manager

EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product, and platform engineering, EPAM empowers clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

• Minimum 8 years in IT services, consulting, or digital delivery with hands-on technology background in software engineering, solution architecture, or technology consulting
• Practical hands-on experience with AI in delivery and driving AI adoption across the SDLC
• Full ownership of mid- or large-scale engagement delivery (40–50+ FTE, $5M+ contract value) including full P&L accountability
• Proven leadership in client engagement, delivery management, and pre-sales, including ownership of RFP/RFI responses and proposals across complex, multi-stream delivery
• Full ownership of MSAs, SOWs, commercial models, and delivery approaches, including scope, margin, and change management; experience with fixed-price or outcome-based models desirable
• Direct engagement with C-level/VP client stakeholders; strong commercial negotiation, CSAT ownership, and account-growth mindset
• Experience in engagement governance, delivery orchestration, and structured escalation management connecting sales, delivery, and operations
• Working knowledge of solution architecture fundamentals and software engineering best practices including code quality, CI/CD, testing, tooling, and architecture governance
• Basic awareness of security and compliance standards relevant to IT delivery such as data privacy and ISO/ITIL-aligned practices
• Excellent written and spoken English (minimum B2+, preferably C1+)

• Own the engagement lifecycle end-to-end with full ownership of outcomes and P&L (revenue and profitability)
• Build trusted relationships with C-level executives (e.g., CTO, CIO), VPs or senior client stakeholders; lead governance, expectation management, and escalations
• Lead presales engagements and own RFP/RFI responses, partnering with Sales and Solution Architects to shape engagement model, delivery approach, and feasibility
• Lead the deal-to-delivery transition ensuring SOWs, commercial agreements, and delivery plans are aligned and executable
• Manage and grow a team of Delivery/Program Managers and Tech Leads, scaling from single delivery team leadership to overseeing a group of managers
• Establish data-driven delivery governance including KPIs, reporting, escalation paths; mitigate risk and manage scope and commercial evolution
• Drive AI adoption across delivery teams to improve SDLC efficiency and translate AI-driven gains into competitive RFP and proposal narratives
• Oversee architecture governance ensuring proposed solutions are reviewed, aligned with client requirements and meet quality standards