Technical Product Manager - AI Neobank

BJAK started in 2019 and built the first mobile-first insurance platform in Southeast Asia. The company is expanding to provide an AI Neobank Superapp for Southeast Asia, covering payments, remittance, insurance, wealth, and trading. They have a diverse global team with over 20 nationalities working remotely and from offices.

• 5+ years of product management experience, including ownership of complex technical products from strategy through production.
• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes, and distributed systems.
• Experience working closely with engineers and ability to review, challenge, and contribute to technical designs.
• Experience in payments, banking, remittance, insurance, trading, or another regulated, high-consequence product domain.
• Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
• Experience building with LLMs or AI products, including evaluation, reliability, and understanding when AI should not be used.

Nice to have:

• Engineering or highly technical product background.
• Experience building zero-to-one fintech or consumer products.
• Experience defining evaluation frameworks for ML or LLM-powered products.

• Own a product vertical end-to-end, including strategy, metrics, roadmap, priorities, and delivery.
• Shape technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
• Drive trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
• Build regulatory requirements into the product across KYC, transaction monitoring, limits, privacy, and licensing.
• Apply AI where it improves outcomes, with clear evaluation, safeguards, human oversight, and failure handling.
• Ship products around external dependencies, including regulatory approvals, financial rails, and third-party partners.
• Align Engineering, Design, Compliance, Operations, Treasury, and Finance around clear product decisions and launch requirements.

This is a remote role. English is the main working language across global teams, and strong English communication is required.