Technical Product Lead - AI Finance

BJAK is a company founded in 2019 that built the first mobile-first insurance platform in Southeast Asia, enabling insurance to be accessible online by millions in the region. Currently, BJAK is expanding its scope to build an AI Finance Superapp for Southeast Asia, covering payments, remittance, insurance, wealth, and trading. The company employs a globally distributed team with over 20 nationalities working remotely and from offices.

• 5+ years of product management experience, including ownership of complex technical products from strategy through production.
• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes, and distributed systems.
• Experience working closely with engineers and ability to review, challenge, and contribute to technical designs.
• Experience in payments, banking, remittance, insurance, trading, or another regulated, high-consequence product domain.
• Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
• Experience building with LLMs or AI products, including evaluation, reliability, and understanding when AI should not be used.

Nice to have:

• Engineering or highly technical product background.
• Experience building zero-to-one fintech or consumer products.
• Experience defining evaluation frameworks for ML or LLM-powered products.

• Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities, and delivery.
• Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
• Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
• Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy, and licensing.
• Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight, and failure handling.
• Shipping products around external dependencies, including regulatory approvals, financial rails, and third-party partners.
• Aligning Engineering, Design, Compliance, Operations, Treasury, and Finance around clear product decisions and launch requirements.