Technical Product Lead - AI Neobank

BJAK is a company founded in 2019 focused on building a mobile-first insurance platform, which is now a leading insurance platform in Southeast Asia. The company is expanding to build an AI Neobank Superapp for Southeast Asia covering payments, remittance, insurance, wealth, and trading.

• 5+ years of product management experience including ownership of complex technical products from strategy through production.
• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes, and distributed systems.
• Experience working closely with engineers and ability to review, challenge, and contribute to technical designs.
• Experience in payments, banking, remittance, insurance, trading, or other regulated, high-consequence product domains.
• Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
• Experience building with LLMs or AI products including evaluation, reliability, and understanding when AI should not be used.

Nice to have:

• Engineering or highly technical product background.
• Experience building zero-to-one fintech or consumer products.
• Experience defining evaluation frameworks for ML or LLM-powered products.

• Owning a product vertical end-to-end including strategy, metrics, roadmap, priorities, and delivery.
• Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
• Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
• Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy, and licensing.
• Applying AI where it improves outcomes with clear evaluation, safeguards, human oversight, and failure handling.
• Shipping products around external dependencies including regulatory approvals, financial rails, and third-party partners.
• Aligning Engineering, Design, Compliance, Operations, Treasury, and Finance around clear product decisions and launch requirements.

This is a remote role. Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating across different locations. English is the main working language and strong English communication is required.