Senior Delivery Manager - Insurance

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

• Minimum 8 years in IT services, consulting, or digital delivery with hands-on technology background such as software engineering, solution architecture, or technology consulting; technical certifications are a plus.
• Practical, hands-on experience with AI in delivery, delivering AI-based solutions or driving AI adoption across the SDLC.
• Full ownership of mid- or large-scale engagements delivery, typically 40–50+ FTE and $5M+ contract value, including full P&L accountability.
• Proven leadership in client engagement, delivery management, and pre-sales including direct ownership of RFP/RFI responses.
• Full ownership of MSAs, SOWs, commercial models, delivery approaches, scope, margin, and change management.
• Direct, regular engagement with C-level/VP client stakeholders; strong commercial negotiation and CSAT ownership.
• Experience in engagement governance, delivery orchestration, and structured escalation management.
• Working knowledge of solution architecture fundamentals and software engineering best practices including code quality, CI/CD, testing, tooling, and architecture governance.
• Basic awareness of security and compliance standards relevant to IT delivery such as data privacy and ISO/ITIL practices.
• Experience delivering solutions in the insurance sector including policy lifecycle, claims, underwriting, or distribution and familiarity with regulatory frameworks such as Solvency II, GDPR, and local insurance authority requirements.
• Excellent written and spoken English (minimum B2+, preferably C1+).

• Own the engagement lifecycle end-to-end from opportunity qualification through delivery execution and stabilization with full ownership of outcomes and P&L.
• Build trusted relationships with C-level executives (e.g., CTO, CIO), VPs, and senior client stakeholders; lead governance, expectation management, and escalations.
• Lead presales engagements and own RFP/RFI responses, partnering with Sales and Solution Architects.
• Lead the deal-to-delivery transition, ensuring SOWs, commercial agreements, and delivery plans are aligned and executable.
• Manage and grow a team of Delivery/Program Managers and Tech Leads, scaling leadership from single teams to groups.
• Establish data-driven delivery governance (KPIs, reporting, escalation paths), mitigate risk, and manage scope and commercial evolution.
• Drive AI adoption across delivery teams to improve SDLC efficiency and enhance RFP and proposal competitiveness.
• Oversee architecture governance to ensure solutions meet client requirements and quality standards.

Benefits listed are available to employees only. Open to working with Contractors with B2B agreements agreed individually. Only selected candidates will be contacted.